Our latest patient survey results
Our patients consistently rate their experience with us as excellent – from the moment they make an appointment to the follow‑up after treatment.
Ease of access:
All respondents rated appointment booking, opening hours, location convenience, and prompt return of calls as excellent or good, with the majority giving the highest possible score.Outstanding care:.
Every patient rated their doctor, nurse, and medical team as excellent for listening, taking time, explaining clearly, giving sound advice, being friendly and helpful, and answering questions.Facilities:
Patients praised the cleanliness, comfort, safety, privacy, and ease of finding their way around.Billing:
Clear explanations of charges, smooth payment processes, and helpful reminders were all rated excellent or good.Trust and recommendation:
100% of respondents said they would recommend us to friends and family.In their own words:
“I felt listened to and cared for – everything was explained clearly.” “The whole process was smooth, from booking to follow‑up.” “I would recommend this service without hesitation.”